5 / 5
Car died at a petrol station off Sheikh Zayed Road. I sent the pin and said which side of the road I was on. The technician tested the battery first, showed me the reading, then swapped it. Card payment on the spot.
Nio batteries · delivered and fitted
Nio battery replacement where the car is parked, tested first and matched to the right size and technology.


Nio and its battery
Depending on model and year, the low-voltage battery is a small lead-acid or AGM unit, or a lithium pack with its own electronics. The two are not interchangeable.
Lead-acid and AGM units can often be changed on site. Lithium low-voltage batteries are usually a service-centre job, and we tell you which applies before we come.

Warning signs
12 models
Every Nio model we have on file. Open yours for its model years and what to send us before we come.
EC6 battery2020-2026
EC7 battery2023-2026
EL6 battery2023-2026
EL7 battery2022-2026
EL8 battery2023-2026
ES6 battery2019-2026
ES7 battery2022-2026
ES8 battery2018-2026
ET5 battery2022-2026
ET5T battery2023-2026
ET7 battery2021-2026
ET9 battery2025-2026No model matches that name. Send us the model on WhatsApp and we will check.
At a glance
Battery brands
These brands make the sizes and technologies Nio models use. The final pick depends on your model, year and how you drive.
Help us find you
A pin alone can land a technician on the wrong carriageway or the wrong parking level. These four details get him to your bonnet first time.
Shared from WhatsApp or Google Maps, taken at the car.
The road name and which way you were heading.
An exit number, petrol station, mall gate or building name.
Lay-by, service road, driveway, or basement level and bay number.
On a fast road, stay behind the barrier and away from traffic. We confirm whether the stopping point can be reached safely before dispatch.
Send your locationCustomer reviews
Reviews from drivers we reached at the roadside, at home and in car parks across Dubai, Abu Dhabi and Sharjah.
5 / 5
Car died at a petrol station off Sheikh Zayed Road. I sent the pin and said which side of the road I was on. The technician tested the battery first, showed me the reading, then swapped it. Card payment on the spot.
5 / 5
Basement P3 in the Marina, low ceiling, no chance for a tow truck. He came down with a booster and a tester. Turned out the battery only needed a jump, so that is all he did. Honest.
5 / 5
Needed an AGM for a start-stop car. They asked for a photo of the old battery label before coming, so the right one was in the van. Registered it to the car as well.
4 / 5
Evening traffic made it later than the first estimate, but they messaged to say so. The fitting itself was quick and he checked the charging voltage before leaving.
5 / 5
Pickup would not crank at the yard. Battery tested fine, the terminal was loose and corroded. He cleaned and tightened it and did not try to sell me a battery.
5 / 5
Paid with Tabby, which helped that week. Old battery was taken away, the new one came with the warranty card filled in. Would call them again.
5 / 5
السيارة ما اشتغلت الصبح في موقف البناية. أرسلت الموقع ورقم الطابق على الواتساب، والفني فحص البطارية قبل ما يبدلها وشرح لي النتيجة. شغل مرتب.
5 / 5
رجعت من السفر والسيارة واقفة شهر كامل. الفني جاء للبيت، اشترك البطارية وفحصها، وقال إنها تحتاج تبديل وأعطاني ورقة الضمان. تعامل محترم.
5 / 5
اتصلت الساعة 2 الفجر والرد كان سريع. عطوني وقت تقريبي للوصول قبل ما يتحرك الفني، وبدل البطارية في الشارع قدام البيت. شكراً لكم.
Questions
Short answers to what drivers ask before and during a battery call-out.
Yes, where the car can be reached safely. Send your location pin with the Nio model and year, and a photo of the battery label if you can. We confirm a matching battery and an arrival estimate before a technician sets off.
It depends on the model, engine and year. The label on the battery fitted now shows its size, capacity and whether it is flooded, EFB or AGM. We match those details so the new battery fits the tray and suits the charging system.
The battery, starter and charging system are tested before anything is fitted, so this is rare. If the readings point to the alternator, the starter or wiring, we tell you at the car and explain the next step.
Nearby locations
Technicians cover 240 areas across three emirates. Open your area for local access notes, or send a pin and we confirm cover on the spot.
Send your location pin, your car details and a short description of the problem. We confirm whether we can reach you and what the car needs.